[{"id":"ordering","n":"Ordering & delivery","short":"Ordering","ic":"bag","q":[["How do I order online?","

Tap Order Now, pick your Megabite store and choose pickup or delivery, then add your pizzas and sides and check out.

You can also order in the Megabite app for iPhone and Android, and your first app order is 25% off. Sign in before you check out so the order earns Mega Rewards points.

"],["Do you deliver, or can I pick up?","

Both: you choose pickup or delivery when you order, now or for later.

Each store sets its own delivery area, delivery charge and minimum delivery order. Taxes and delivery charges are extra.

"],["I have a question about an order I already placed.","

Call the store you ordered from directly. They can check on timing, make changes or sort out anything missing. Every store’s number is on the Locations page.

"],["Are prices the same at every store?","

Not always. Products, pricing and participation can vary by location, so the menu and deals you see online are for the store you’ve picked. Taxes and delivery charges are extra.

"]]},{"id":"pizza","n":"Our pizza","ic":"slice","q":[["What sizes do your pizzas come in?","

Cauliflower 10″
Medium 12″
Large 14″
X-Large 16″

Sizes are approximate and based on pan sizes.

"],["Do you have a cauliflower crust? Is it gluten-free?","

Cauliflower crust comes in the 10″ size. We can’t promise any pizza is gluten-free: our menu items may come into contact with wheat in our kitchens. If you have a gluten allergy or celiac disease, please call your store before ordering.

"],["Can I get two flavours on one pizza?","

Yes, with Half & Half: pick a different menu pizza for each half of one X-Large 16″ pizza. You can use Mega Rewards points or the app welcome coupon on it.

"],["Can I build my own pizza?","

Yes. Choose Build Your Own on the menu: pick a size and a sauce, then add your toppings.

"],["How many slices are in a pizza?","

An X-Large 16″ is cut into 8 big slices. Ask for a double cut and we’ll cut it into 16 smaller slices, which is handy for parties.

"],["Do you have vegetarian pizzas?","

Yes: the Veggie Pizzas section includes Artichoke, Italian Six Cheese, Macaroni & Cheese, Mushroom, Pesto Pizza, Potato Pizza, Spicy Mushroom, Veggie Garden. You can always build your own, too.

"],["What allergens are in your food?","

Our menu items may contain, or come into contact with, wheat, milk, eggs, peanuts, tree nuts, soybean, fish and shellfish. If you have a serious allergy, call your store before you order.

"],["What kind of pizza do you make?","

New York–style pizza (big, foldable slices and whole pizzas), made fresh at Megabite since 1998. The menu has meat, chicken and veggie pizzas, store specials and sides.

"]]},{"id":"deals","n":"Deals","ic":"sale","q":[["Are deals the same at every location?","

Not always. Product, pricing and participation vary by store, and some deals are store specials. The Deals tab on each store’s menu shows the offers for that store.

"],["How do “buy one, get one” style deals work?","

When a deal asks you to buy one item to discount another, the discount goes on the item of equal or lesser value unless the deal says otherwise. Each deal’s own terms are shown with it.

"],["Can I use a coupon and my points on the same order?","

No. Coupon codes and Mega Rewards points can’t be used on the same order, so pick whichever saves you more.

You do still earn points on orders that use a coupon code (since July 25, 2026).

"],["Do regular prices still apply?","

Yes. Regular pizza prices still apply unless an offer says otherwise, and all taxes and delivery charges are extra.

"]]},{"id":"rewards","n":"Rewards & app","ic":"crown","q":[["How do Mega Rewards points work?","

Join free on the website or app and get 50 points.
Earn 1 point for every $1 you spend on pizza.
Redeem 100 points for $5 off an order.

See how Mega Rewards works.

"],["When do my points show up?","

Points are added once your order is completed, not when you place it. They’re based on your order subtotal, before taxes and tips.

"],["What can I use my points on?","

Every 100 points is $5 off, on any menu item, including Create Your Own and Half & Half pizzas. Points can’t be earned or used on delivery fees, and can’t be combined with a coupon code on the same order.

"],["How does the 25% app welcome offer work?","

Download the Megabite app and sign in to your account, and we’ll email you a one-time code for 25% off your first app order.

Minimum spend $10; valid on orders up to $100
Works on all menu items, including Create Your Own and Half & Half
Doesn’t cover delivery fees, taxes or tips
Expires 30 days after it’s sent

"]]},{"id":"catering","n":"Catering","ic":"dish","q":[["Do you cater events?","

Yes: team meetings, corporate lunches, conventions, late-night parties, birthdays and game afterparties. No order is too big or too small. Plan your catering.

"],["What can I order for catering?","

Vegetarian and meat pizzas, wings, poutine, chicken rolls, spinach rolls, cheese sticks, chicken dippers and drinks. Not sure what to get? We can suggest crowd-pleasing flavours for your group.

"],["Do you supply plates and napkins?","

Yes. Plates, forks and napkins are available on request; just mention it when you order.

"],["How do I place a catering order?","

Order online for pickup or delivery, or send your event date, headcount and preferred store through the catering form or to catering@megabitepizza.com.

"]]},{"id":"locations","n":"Locations & hours","short":"Locations","ic":"shop","q":[["Where are you?","

We have 3 shops:

Production Way: 160-3292 Production Way Burnaby, BC V5A4R4
Port Coquitlam: 102-2540 Mary Hill Rd. Port Coquitlam, BC V3C3B2
Commercial & Broadway: 2440 Commercial Dr. Vancouver, BC V5N4B9

Phone numbers and directions are on the Locations page.

"],["What are your hours?","

Production Way: Sun 10:45am–10pm, Mon, Thu 10am–11pm, Tue 12:45pm–11pm, Wed 10:30am–11pm, Fri 10am–11:45pm, Sat 10:45am–11pm.

Port Coquitlam: Sun–Thu 11am–10:15pm, Fri 11am–midnight, Sat 11am–11:45pm.

Commercial & Broadway: Sun 10:45am–10:30pm, Mon–Tue 10:30am–10:45pm, Wed 10:30am–11:15pm, Thu 10:30am–11:45pm, Fri 10:30am–1:45am, Sat 10:30am–1:15am.

Holiday hours may differ; the Locations page shows today’s hours for each store.

"],["Is the menu the same at every store?","

Mostly. A few items are store specials, and prices can vary by location. Pick your store when you order to see its exact menu.

"]]},{"id":"more","n":"More","ic":"message","q":[["How can I contact you?","

About an order: call the store you ordered from.
Catering: catering@megabitepizza.com
Marketing, sponsorships and sales: marketing@megabitepizza.com
Anything else: the Contact Us form, where you can choose a store or Head Office.

"],["Are you hiring?","

Send us a message through the Contact Us form and tell us which location you’d like to work at.

"],["How can I own a Megabite?","

Megabite has been part of BC’s pizza scene since 1998 and is still growing. Request the franchise kit, fill in the application, and our team will get in touch about potential locations.

"]]}]

Megabite Pizza FAQ: How can we help?